Shipping Policy
We’re committed to delivering your order as quickly and smoothly as possible. Please read our shipping policy below for important details on processing times, delivery windows, and more.
1. Order Processing Time
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All orders are processed within 1–5 business days (excluding weekends and holidays).
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You will receive an email confirmation with tracking information once your order has shipped.
2. Shipping Time & Delivery
We offer standard shipping to the United States.
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Estimated delivery time: 7–15 business days
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In some cases, delivery may take up to 20 business days due to high demand, customs, or carrier delays.
Please note: We are a dropshipping business, and some items may ship directly from international warehouses (e.g., China, Hong Kong), which may affect delivery times.
3. Shipping Costs
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Free standard shipping is available on all orders (or over a certain amount, if you'd like to set a threshold).
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Expedited shipping is not currently available.
4. Tracking Information
Once your order ships, you will receive a tracking number via email. Please allow up to 5 days for the tracking information to update.
You can track your order at: [Insert tracking page link or partner tracking tool]
5. Split Shipments
To ensure faster delivery, items in the same order may be shipped separately. You’ll receive a separate tracking number for each shipment.
6. Delays & Lost Packages
While we do our best to ensure timely delivery, we are not responsible for delays caused by:
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Weather conditions
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Customs clearance
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Incorrect or incomplete addresses provided by the customer
If your order hasn’t arrived after 30 days, please contact us at [your support email], and we’ll investigate or arrange a replacement/refund where appropriate.
7. Incorrect Addresses
Please double-check your shipping address before placing your order. We are not responsible for lost packages due to incorrect or incomplete addresses. If your package is returned to us, we will contact you to arrange reshipment at your cost.
8. Contact Us
If you have any questions about your shipment, we’re happy to help.
📧 Email: [clickncart40@gmail.com]
🌐 Website: [https://clickencart.com/]
⏰ Support Hours: Mon–Fri, 9 AM–5 PM EST